Privacy Policy

What data does Creative Analytics collect?

We collect information in three ways. First, when you fill out our contact form, you voluntarily provide your name, email address, phone number (if you choose to share it), company name, and the details of your message. Second, our website uses cookies and analytics tools that automatically collect technical data: your browser type, device type, approximate geographic location, pages visited, and time spent on each page. Third, if you interact with our cookie consent banner, we store your preference (accepted or declined) in your browser's local storage.

How are cookies used on this website?

We use cookies for two purposes. Functional cookies remember your cookie consent preference so we do not ask you repeatedly. Analytics cookies, provided by Google Analytics, help us understand how visitors use our website — which pages are most visited, how long people stay, and where they navigate from. These analytics cookies do not identify you personally. When you click "Decline" on our cookie banner, we do not set analytics cookies. Only the functional cookie storing your preference is retained.

Does Creative Analytics share data with third parties?

We use two third-party services. Google Analytics processes anonymized website usage data to help us improve our site. Google Ads may display our advertisements on other websites, and Google uses cookies to measure ad performance. We do not sell, rent, or trade your personal information to any third party. The information you provide through our contact form is used solely to respond to your inquiry and is stored securely on our servers.

What rights do I have regarding my data?

You have the right to access any personal data we hold about you, request correction of inaccurate data, request deletion of your data from our systems, and withdraw consent for data processing at any time. If you have submitted a contact form and wish to have your information removed, send an email to [email protected] with the subject line "Data Deletion Request." We will process your request within 30 days and confirm deletion by email.

How can I opt out of tracking?

You have several options. Click "Decline" on our cookie consent banner to prevent analytics cookies from being set. Install the Google Analytics Opt-out Browser Add-on to block Google Analytics across all websites. Adjust your browser settings to block third-party cookies. Use your browser's private or incognito mode when visiting our site. Any of these methods will prevent analytics data collection.

How is my data protected?

Our website uses HTTPS encryption for all data transmitted between your browser and our servers. Contact form submissions are stored on encrypted servers with access limited to authorized Creative Analytics personnel. We do not store payment information on our website — all billing is handled through separate, secure invoicing systems.

Who can I contact about privacy concerns?

For any questions about this privacy policy or your personal data, contact us at:

Creative Analytics
3184 Dundas Boulevard
Quebec City, Quebec H4R 0L7
Email: [email protected]
Phone: (818) 952-3986

We respond to privacy inquiries within 5 business days.

Will this policy change?

We may update this privacy policy to reflect changes in our practices or applicable regulations. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.